End-to-End Support

Better Services And Products from Support And Trust

Pre-sales

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Consulting services

The company has a professional sales team that can provide customers with comprehensive product consulting services. Whether you have questions about the technical parameters, performance characteristics, or application areas of the equipment, we will patiently answer your questions to ensure that you purchase the most suitable product.
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Solution Design

We offer customized solution design services, tailoring the most appropriate equipment configuration plans to meet our clients' specific needs. With extensive industry experience and technical expertise, we ensure the feasibility and efficiency of our solutions.
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Factory inspection

We can arrange for customers to visit our company and production sites according to their needs, so that they can gain a more intuitive understanding of our products and production capabilities.

During sale

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Consulting services

The company has a professional sales team that can provide customers with comprehensive product consulting services. Whether you have questions about the technical parameters, performance characteristics, or application areas of the equipment, we will patiently answer your questions to ensure that you purchase the most suitable product.
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Solution Design

We offer customized solution design services, tailoring the most appropriate equipment configuration plans to meet our clients' specific needs. With extensive industry experience and technical expertise, we ensure the feasibility and efficiency of our solutions.

After-sales

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Warranty service

Our equipment warranty period is 12 months after successful installation and commissioning.
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Installation & commissioning

The company has a team of experienced technical service personnel who can provide professional installation and commissioning services upon request to ensure that the equipment operates normally in the customer's factory.
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Technical training

Provide customers with comprehensive technical training services to ensure that they are proficient in the use and maintenance of equipment.
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Spare parts supply guarantee

Equipped with a specific list of wear parts, stock standard spare parts for various machine types to ensure timely replacement during repairs.
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Continuous improvement and optimization

Regularly analyze and summarize customer feedback to identify shortcomings in products and services. Address these issues by organizing discussions among relevant departments to formulate improvement measures and optimization plans, continuously improving product quality and after-sales service levels to enhance customer satisfaction.
We will provide you with professional solutions based on the
products you want to manufacture, and design and manufacture specialized machines according to your specific requirements
Get Your Reliable Solution >>>

GET A QUOTE

info@discoverxfx.com

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Service & Support

Our paper cup machine service is supported by a dedicated team of professionals, from providing pre-sales advice and customizing machines to meet specific production requirements, to providing ongoing post-sales support and guidance.

  • Genuine parts ensure long-term availability
  • Seamless installation by technicians
  • Digital back-office management and compatible systems
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Products and solutions to support a wide range of production needs
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